Question 1

How quickly can you fix my cable issues?

Accepted Answer

We offer same-day service with immediate dispatch for cable issues. In most cases, our technicians arrive within 1-2 hours of your call. Cable problems can be dangerous and prevent your garage door from operating safely, so we prioritize these repairs. Our experienced technicians carry common cable parts on their trucks, allowing us to complete most cable repairs in a single visit. Call (352) 781-4229 for immediate assistance.

Question 2

What causes cable issues in garage doors?

Accepted Answer

Cable issues are typically caused by several factors: 1) Normal wear and tear over time from thousands of open/close cycles, 2) Rust and corrosion from Florida's high humidity, 3) Improper tension or alignment that causes uneven wear, 4) Age of the cables - most cables last 7-10 years before needing replacement, 5) Broken springs putting extra stress on cables, causing them to fray or snap. Regular maintenance and annual inspections can identify cable wear before complete failure occurs.

Question 3

Do you offer financing for new modern door installations?

Accepted Answer

Yes! We offer flexible financing options for new garage door installations to fit any budget. We work with multiple financing partners to find a plan that works for you, including options with low monthly payments and competitive interest rates. Some plans require no credit check, making it easy to upgrade your garage door today. Contact us at (352) 781-4229 for a free estimate and to discuss financing options for your new modern garage door.

Question 4

What areas do you serve?

Accepted Answer

We proudly serve Mascotte and surrounding Central Florida communities including Clermont, Groveland, Mount Dora, Tavares, Leesburg, Eustis, Apopka, Winter Garden, Ocoee, and Minneola. Same-day service is available in all service areas, with most calls answered within 1-2 hours. Our locally owned company has been serving these communities for over 11 years.

Question 5

Do you offer warranties on your work?

Accepted Answer

Yes! All our work comes with a 1-year warranty on labor and parts, plus our 100% satisfaction guarantee. If you're not completely satisfied with our service, we'll make it right at no additional cost. We also honor all manufacturer warranties on parts and equipment we install. Our BBB A+ rating and 7,003+ happy customers are a testament to our commitment to quality.

Question 6

How often should I have my garage door serviced?

Accepted Answer

We recommend annual professional maintenance to keep your garage door operating safely and efficiently. Regular maintenance prevents costly repairs, extends the lifespan of your entire system, and ensures all safety features work properly. Our comprehensive maintenance service includes lubrication, spring adjustment, safety testing, and a complete inspection of all components. Many issues can be caught early before they become expensive emergency repairs.

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